Do you provide any control panel?
Yes. We offer one of the most advanced control Panel, cPanel along with Softaculous to manage every aspect of your hosting account
Do you offer Softaculous or Fantastico or any other script installer?
Yes, Softaculous/Fantastico is part of all our hosting packages, with Softaculous you can install over 100′s of scripts with a single click.
Which version of mySQL Server you support?
We offer mysql 5.1x edition in all our plans.
Where are your servers hosted at?
Our Cloud infrastructure is collocated in Tier+ facilities in North America – Montreal CANADA, in Europe - France & in Asia, Bangalore – India.
How long have you been in business? Can I trust you?
We have been in the web hosting business since year 2001 and have received numerous awards and accolades over and over again. We are one of the oldest and largest company in India. With customers across 35 countries, and in over 18 states in the country we are one of those companies which hold over 95% customer satisfaction rate. We are one of those few hosting providers you can trust your business with.
Do you offer 24/7 Phone Support? How long do you take to respond to my queries?
Yes we offer true 24/7 Support.Our tech team is available 24/7/365 (even on National Holidays) to assist you. Our response time is usually between 10 minutes to 60 minutes, however 95 % tickets in last one year have been responded by us in a period of less than 8 minutes.
Do you provide any guarantee?
Yes. We provide 30 Days Full Money Back Guarantee, 99.5% Server Uptime Guarantee and 99.9% Network Uptime Guarantee.